FAQs

 

What is The FOMO Factory?

The FOMO Factory is an immersive escape to childhood that invites you to journey through the most iconic moments of growing up. Your visit will include experiences that touch all five senses, and invite you to let go of inhibitions and discover your inner child. Beyond being a “selfie space” we are truly an immersive experience. We are currently located in Houston, Texas at the Galleria Mall.

Where is FOMO Factory?

The FOMO Factory is on the third floor of the Galleria Mall in Houston Texas, 5085 Westheimer Road, Suite 4710. We are above the Apple Store.

When is fomo factory open?

We are open 6 days a week, Mon, Wed, Thurs, Fri, Satu 10am to 9pm and on Sundays 11am to 7pm. We are closed Christmas Day and are open from 5pm to 8pm on Thanksgiving.

do I need a ticket, how do I get tickets?

Yes, all visitors 3 and over must have a ticket to enter. You can buy tickets here on our ticketing page, $28 for adults and $23 for children 12 and under. We do sell tickets at the door, but we encourage you to purchase tickets ahead of time as tickets frequently sell out in advance.

do you consider corporate partnerships?

From Care Bears to Snapple, we have worked with tons of iconic brands to create meaningful and beautiful activations. We are always open to sponsorship, in-kind, giveaways and more. Please contact team@thefomofactory.com for inquiries.

Is photography allowed?

Allowed? It's encouraged! Bring those selfie sticks and get ready to have the coolest new Facebook profile pic ever. We do allow DSLR, mirrorless and other types of cameras - however we do not allow any external lighting, reflector disks or other large bulky pieces of equipment.

Commercial photography for brands or companies is NOT allowed without prior permission and/or private rental, and we reserve the right to ask anyone found taking commercial photography to leave. To inquire about commercial shoots please contact team@thefomofactory.com.

Is FOMO Factory kid friendly?

Yes! This is a perfect place for children of all ages, and one of the few art galleries that will ever invite kiddos to touch the art. Children under 12 are $23, and children under the age of 3 are free (one child to each adult guardian.) We do however ask that parents supervise their children closely for the safety of the installations and the other patrons. All children under 16 must be supervised by an adult. We do not allow strollers in the exhibit but we do provide free stroller parking.

How long will it take to experience FOMO Factory?

The Factory is designed to be 90 minutes of fun.

Are food and drinks allowed?

Sorry no! But you may be surprised with a few tasty treats along your journey.

do you offer group rates?

Yes! You can book group rates automatically through our ticketing system for groups of ten or more. For private events, contact us at team@thefomofactory.com

Are pets allowed?

We love furry friends but unfortunately they aren't welcome at FOMO Factory unless they are service animals. HOWEVER, we will be having a special dog day before our final closing date, sign up to our email list for details. 

are transfers or refunds available?

Unfortunately, all ticket sales are final and non-refundable. Due to the limited nature of this experience we have a maximum amount of guests we will allow into each time slot. 

is there parking?

Visitors can park in the Galleria’s parking garages for free. The closest garage to our entrance is the Yellow Garage.